Archive for Consumer 2.0

Consumer 2.0 – It’s all about the customer experience.

Consumer 2.0, front page, Perry & Banks on June 9th, 2011 Comments Off on Consumer 2.0 – It’s all about the customer experience.

Consumers today are a pretty sophisticated bunch. We’ve all learned to dodge the hard sell, weave through vague claims and parry “Trust Me” attempts. But there is one thing we all still crave – a good customer experience.